All my daughter's baby photos and home videos gone. Am very worried now as under CAPACITY it displays 1000gb meaning everything has been wiped. I just ran the diagnostic tool and detected the HD with a PASS. ![]() The drive will plug directly :confused:into any computer (via USB) and is immediately recognized, but not my router. The tv was able to detect the HD, but unfortunately it displayed 'no file'! Aaaaaargh, even the set up folders that were already stored in the HD when I purchased it has disappeared.Īs I plug the HD into the port it still makes the sound of an external source being plugged in and can here it going through all the checks ie, disk drive etc, but windows explorer didn't automatically pop up like it normally does hence how I came across Hi there, I have just bought a DGN2200M and am having problems getting it to recognize my Western Digital My Book Home Edition 500GB external drive. So I figured to wait when I can see a technician (if need be). The night prior to updating the software application, I used the hard drive to watch a movie via connecting it to my smart tv - no problems. For all of your other valuable documents, photos, videos and music, an external hard drive provides the. I then plugged the hard drive in my work laptop which I normally do to exchange work docs and same thing, my laptop couldn't detect it. While most of us take advantage of some free cloud storage, this space quickly gets used up. ![]() Yes I tried all the ports, I used the hard drive cable to connect my phone to the laptop and windows explorer detected my phone immediately.
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